Choose Your Top-Up Method
Mobile App (iOS & Android)
Download our sleek mobile app to top up anytime, anywhere with biometric login, instant push notifications for low balance, and real-time usage graphs.
Secure Web Portal
Access your account, monitor consumption, and top up securely via our web portal. Easy login and multiple payment methods accepted.
Go to PortalSMS Top-Up
Top up conveniently by sending a text. Use shortcode 12345 with the syntax: TOPUP ###### amount.
Example: TOPUP 987654 20 to add £20 credit.
Retail Vouchers
Top up using vouchers available at our retail partners:
- GreenGrocer Stores
- Sunset Energy Shops
- Leeds Local Supermarket
- West Yorkshire Convenience
Download Our Mobile App
Experience seamless energy management with biometric login, push notifications for low balance, and detailed usage graphs on your smartphone.
Top-Up FAQs
What are the minimum and maximum top-up amounts?
You can top up with a minimum value of £5 and a maximum of £500 per transaction across all methods.
Which payment methods are accepted?
We accept debit and credit cards, PayPal, bank transfers on the web portal, mobile payment apps, and retail vouchers.
What should I do after a top-up completes?
After topping up, please verify your new balance on the app or web portal. You will receive confirmation via email or SMS within minutes.
How can I troubleshoot failed transactions?
If your top-up fails, check your internet connection and payment details. For continued issues, contact our support team at info@prepaypowersolutions.co.uk or call +44 113 457 8923.