Installation Guide
Step-by-step instructions to help you set up and install your smart prepay electricity meter safely and efficiently.
Download PDFUser Guides & Resources
App User Manual
Comprehensive guide to navigating and using the PrepayPower mobile app for topping up and monitoring your energy usage.
Download PDFVideo Tutorials
Learn how to accurately read your smart meter to keep track of energy usage.
Step-by-step guide on configuring alerts to monitor your consumption and avoid outages.
Need Further Assistance?
Our dedicated support team is here to help you. Reach out via live chat, phone, or email during our service hours.
Service Hours: Monday to Friday, 9 am – 6 pm (UK Time)